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"LTS
secret client service and support rules:
(1) Listen, Listen, Listen, (2) return phone calls
(3) be proactive, not
reactive."
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LTS
supports a wide variety of specialized applications designed
for our client’s vertical market. Such applications include,
but are not limited to: DocsOpen, Summation, Electronic Research,
TimeMatters, HotDocs, Microsoft Office, Corel Office, Novell
Netware, and Microsoft NT. In addition to software, LTS supports
a wide variety of hardware platforms such as, Hewlett Packard,
Dell, Acer, 3Com, and Cisco.
LTS provides onsite support on an hourly or fixed fee service plan.
Our coverage area includes Baltimore, Washington DC, Philadelphia, and
the surrounding metropolitan regions.
LTS technical support are well trained and can offer immediate solutions.
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